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1. Why should I choose Your
American Team to assist my offshore company?
2.What is the difference
between Training and Solutions?
3. Why should my offshore
company choose a Dedicated US team member?
4. What can a Dedicated
Team Member do for my offshore team, and what can't they do?
5. What exactly is
included in the Member's Resource Area?
6. What if my offshore team is
new and we don't have a big budget,
7. How do we pay for Your
American Team Solutions?
8. Which languages does
your team support?
9. When can we get started
with the training and solutions we purchased?
10. Why are
you helping offshore companies gain US clients? Aren't you
hurting US companies who are also competing for these
clients?
1. Why Should I Choose Your American
Team to assist my Offshore Company?
We understand the needs and problems faced by American Clients when they deal with offshore providers. Our collective and diverse experience allows a quick assessment of your business and clear recommendations for a sound course of action. This commitment to personal attention insures individualized strategies for organizations of all sizes.
Most of our offshore clients see immediate results from the training, solutions and American staff member additions.
We aren't selling a one-size-fits-all solution or a quick-fix ebook. We are selling our expertise and guidance.
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2.What is the difference between Training
Courses and the Solutions that you offer?
The Training Courses are one on one - guaranteeing 100% attention from an expert consultant. Training can be through Skype, Yahoo live chat, MSN, telephone or conference/meeting software. The training is a 1 time course that takes place over chat software, phone or conference and is meant to give the offshore provider insight and knowledge on a specific topic that will be discussed during the course. The feedback is immediate and live. This works well for questions that are unique to your business or service area or to address particular problems.
The Your American Team Solutions are matched to each offshore provider's needs and combine in most cases a Real American Team member being added to your offshore team for assistance in business matters and document creation, review, and editing.
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3. Why should my offshore company choose a
Dedicated US team member?
The time and cost required to develop a US sales or support office with an American staff is prohibitive. And your existing day-to-day operations already demand your full attention. Your American Team member staffing solutions allows you to continue to do what you do best while they offer new insight and clear direction.
Adding an American team member's voice, opinion and experience to your organization gives you the 'inside man' point of view that other overseas providers lack. An American Team member dedicated solution is the most affordable way to instantly add new operating hours, a friendly and familiar voice, and US client expertise to your offshore firm. All this at a fraction of the cost required to setup a US office.
All Your American Team members are available by phone and live chat.
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4. What can a Dedicated Team Member do for my
offshore team, and what can't they do?
When a Your American Team member joins your offshore team you immediately add value, insight and knowledge to your organization. Here are some of the tasks they commonly take on:
- Answering sales and support calls during US operating hours in US timezones.
- Following up with pre-existing clients and contacting new prospects.
- Reviewing company documents, proposals and emails as well as answering any questions the offshore company might have.
- Searching Elance and other freelance sites for potential jobs and projects.
- Collaborating on projects and strategies with the offshore team.
- Providing insight about American clients to the offshore company - including business methods, tips, tricks and tactics.
- Establishing the offshore companies presence locally.
- Assist the offshore company in any way to improve customer retention, positive growth, and most importantly - achieving better revenue through project awards.
Your American Team members are NOT coders, designers or experts in any given skill or trade. We do not market graphics or scripts. However they all are Internet savvy and can assist most offshore companies in their day to day tasks. Our rigorous training gets the American Team members prepared to do business with offshore companies and they are ready to take on your tasks.
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5. What exactly is included in the Members
Resource Area?
The Members Resource Area has many documents and resources you will find useful to your offshore development company. Each month we add documents, resources and templates into your member's section so you can always find up-to-date tools to keep you ahead of your competitors. Some of the things you will find in your member's area include:
- Sample layouts and business documents
- Templates for most of your daily communications with clients
- Proposals and RPF
- Hundreds of business documents to choose from - sample proposals, agreements, business terms, milestones, payment collection notices, email templates and many more.
- US holiday and events calendars, US facts, figures and documents to understand US business culture
- Limited email access to a US team member for questions, assistance and general support.
We have created an online tutorial showcasing what is available in the Offshore Providers Membership Area. Take an Online Tour >> >
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6. What if my offshore team is new and we don't have a
big budget?
If your budget is minimal, we highly suggest the Members Resource Area and our website, document and freelance review solutions to help get you started. Pricing is only $100 US per month for the unlimited access to the members section.
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7. How do we pay for Your American Team
Solutions?
YourAmericanTeam.com accepts checks, credit cards and PayPal
payments.
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8. Which languages does your team support?
Our internal staff members primarily speak English, Hindi and
Italian and you can request a native English speaking US
dedicated Team member or put in a special request for another
language. By default 90% of our Team Members will speak native
American English.
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9. When can we get started with the training and
solutions we purchased?
Just like business....we move fast! One we fully understand your situation and the solutions you have requested, we review to make sure its a great match. We immediately deliver to you (usually the next day) your members, solution or schedule for your training course. Once your account is created and funded, we deliver the solutions you selected.
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10. Why
are you helping offshore companies gain US clients? Aren't you
hurting the US companies who are also trying to get these
clients?
We feel we are providing a valuable service to both the offshore company and the US client looking for the outsourced service. We have helped many small startups find offshore providers who are able to bring their startup and vision to life. By connecting US and offshore businesses we allow US businesses to leverage services they couldn't afford otherwise - and create a thriving business for the bootstrapping startup that otherwise could not afford to launch their business within the US. The economy is global. We simply allow free market forces to operate in a larger arena.
It is our hope that the US client who uses an offshore company to create their business will hire US employees once their operation gets off the ground. It is a much better scenario for us when businesses expand and thrive rather than wither because they cannot find affordable service providers locally.
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Have questions?
Click here to talk with us now.
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